Once a bankruptcy is confirmed, any loans included in the bankruptcy are charged off. Therefore, no further action is needed or can be taken on a customer’s Affirm account regarding either of these loans.
- The loans remain visible on the customer’s Affirm account for informational purposes only.
- Affirm cannot request that customers make payments or accept payments while a bankruptcy is pending. As such, communications regarding their loans will cease.
- Once the customer’s bankruptcy proceeding is completed, loans that were included in the bankruptcy will be updated as appropriate to reflect any change in status required.
- Customers with recent bankruptcies are generally not able to be approved for an Affirm loan.