Contents
In this article, we'll cover all the resources available to your business once you've become an Affirm partner.
Merchant Care
Once you’re an Affirm partner, you can contact our Merchant Care Team, which is available from 6 am–5 pm PT (9 am - 8 pm ET). We’ll get back to you within 24–48 business hours.
Our team can assist you with things like:
- Learning more about Affirm products/functionality
- Reviewing your Affirm marketing materials
- Updating bank account information
- Resolving technical issues
- Switching your financial programs
We’re always here to give you the support you need to grow your business.
Developer Resources: Integrating with Affirm
If you're a developer looking to get public and private keys, you'll first create a merchant account and sign an agreement, and then our team can activate your account. You can also learn more about the integration process here.
If you prefer to self-serve and integrate with Affirm using your own team and resources, please refer to this article.
Sandbox Environment
Before deploying your Affirm integration, you should test it to ensure that both the user experience and your order management system perform as expected. You should be provisioned with a sandbox environment after becoming an Affirm partner. You can access the sandbox here.
Complete your front-end and order management testing while connected to our sandbox.