Contents
In this article, we'll cover how to send Affirm a request to sign up, while creating a merchant account.
Tell us about your business
Creating a merchant account
If you're a first time user that wants to be partnered with Affirm to support your business, you will have to start with our application process, which can be found on our website here and clicking on the 'Get started' button.
The first step to complete your application is to fill out the required information fields.
- For starters, you will have to fill out your business information, make sure to check the box in order for the system to allow you to proceed.
- Afterwards, you will have to choose a finance package that will work for your business, (examples shown below).
- Then, you will need to finish setting up your account, starting with 'prohibited items' section, so that Affirm can confirm the merchant is not selling any prohibited items as it is shown in the illustration down below.
- After that, you will need to fill out the section 'Tell us about your store' accordingly (shown below).
- Then, you will need to fill out the 'What's your business information?' section.
- Next, you will need to fill out the section of 'Owner information'.
- Then, fill in your bank details, so that Affirm can know where to deposit the funds.
- After completing all of these steps, your application will be submitted and sent for review.
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Once your application is fully submitted, and Affirm has all of the information, we will review your application and communicate the outcome.
If you have already have an account with us and you would like to complete an application, you can click on the 'Get Started' button.
Status of your approval
Once you submit the form and select your pricing package, Affirm receives the request and will get back to you shortly with an approval or denial message. You will be able to see the merchant dashboard, but nothing will work (orders, APIs, etc.) until your business has been properly evaluated and approved by Affirm.
After you've been approved by Affirm, then you can begin integrating Affirm into your shopper flows and then marketing the functionality!
Additionally at the bottom right, you'll see an 'A' icon - you can use this to search for questions you may have about Affirm.
Integration with Affirm
Once approved, you will be able to view our account and begin integrating with Affirm.
Frequently asked questions
Here are some common questions that prospective/new Affirm customers have:
Q: I’ve filled out an Interest Form and have created a business account, am I done with my application?
A: Almost! Proceed with submitting additional pieces of information by completing the 'Tell us about your business' section. Once completing that, you will have officially submitted an application with us. From there, our team will review it and get back to you within 3-5 business days.
Q: I want to know my financing program options before completing an application.
A: A typical Affirm fee is a base percentage + $X.XX per transaction — but this can vary by business type and size. Depending on the information you provide to us in your merchant application, we’ll be able to provide financing program option(s) that are available to your business.
If you have any concerns or questions while filling out your application, feel free to reach out to our Merchant Development team!
Q: How does it take for Affirm to process my application and approve/deny our business?
A: Our team does our best to get back to you with an application decision within 3-5 business days. Be sure to check your Spam and or Promotions folder in case our email ends up there by accident!
If you still have not heard back, feel free to reach out to our Merchant Development team for an update! You can also use the Resource Center widget located in the bottom right of Affirm Merchant portal > Support Resources > Submit a Ticket.
Q: I received my API Key access, when will I receive my funds?
A: Although you may receive API Key access, we may not distribute funds until all application review items are addressed.
Q: My application has been denied before, can I re-apply?
A: Of course! We constantly re-evaluate our merchant relationships and are always expanding our business model and partnership opportunities.
We recommend you to reach out to our Merchant Development team first if you are interested in re-applying. That way, we can help avoid any application errors from occurring due to having duplicates in our system.
Q: Why was my application denied?
A: We truly appreciate your interest in Affirm! We wish we could partner with every merchant, however, your business may be falling under our Prohibited Business Policy.
If your business does not fall under one of the categories, or if you have further questions, feel free to reach out to our Merchant Development team for more information.
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