If you’re trying to log in to set up the Shopify App and it keeps looping, check the steps below for a quick solution. If you need further help, contact our Merchant Care team using the Business Resource Hub help widget.
When attempting to log in to set up the Shopify app with Affirm, you may encounter an endless login loop that ultimately won’t let you in. In this case, we recommend following these troubleshooting steps:
Before attempting to log in to the Shopify App, open your Affirm Merchant dashboard in a different web browser tab:
- Once your Merchant Dashboard is open on a separate tab, go back to the Shopify App. It should recognize your existing session/Affirm account, sync up, then automatically log you into the Shopify App.