General Issues & Questions
- Where do I go with questions regarding Shop Pay Installments (SPI)?
- How do I update my authorization window?
- How do I get In-Store QR code/URL for our business?
- What’s the difference between prequalification and qualification?
- How do I add additional In-Store/Telesales Affirm payment methods for my customers?
- Why doesn't my promotional messaging work on Shopify?
- Why doesn't Affirm work with my In-Store Point of Sale (POS) system?
- Does my Affirm merchant account get deactivated without activity?
- How do I adjust or update my promotional messaging on my website?
- How do I set up Affirm's In-Store offerings?
- What do I do if I want to change my business URL?
- What do I do if my business went through a merger or acquisition?
- What do I do if my business has an EIN change?
- What do I do if my business has new ownership?
- What do I do if I want to rebrand my business?
- How can I co-brand promotional messaging modals?
- How can I add another business location?
- How do I change my purchase limit?
- How do I update my bank account information?
- What browsers are supported by Affirm?