If a charge has not been captured, you can cancel the authorization by voiding it. You cannot void a charge that has already been captured.
- You can void authorized charges through your Order Management System (OMS) or through the Merchant Portal by clicking on a charge to bring up the details and actions.
- Click Void Charge.
- Click Void Charge again to confirm.
- The status of the charge will update to "Voided".
Important Note: Voiding a charge is irreversible and Affirm is unable to reinstate those funds.
Below are the other actions you can take with charges.