There are daily, weekly, and monthly settlement reports that you are able to schedule on a recurring basis to be received by email. Our settlement process is based on Coordinated Universal Time (UTC), but we'll discuss the timeline in terms of Pacific Daylight Time (PDT) to give a sense of when these events may occur in your timezone.
The reports will contain both a downloadable summary and detailed report file (.csv).
Please note: If you are expecting a large number of reports, you may experience delays in delivery times.
Additional note: As part of our partnership with multiple lenders, you may receive one or more settlement reports each day. Our lending partners only send payment on business days when there is a positive settlement balance. If there isn't a positive settlement balance, your report will look like this:
Learn how to schedule settlement reports here.
Daily reports are generated every day, between Monday and Friday at 7:30 PM PDT (Merchants utilizing Secure File Transfer Protocol (SFTP) reports can expect these to generate at 7:45 PM PDT).
Each daily settlement report includes all charges from the previous day (accounting for the timezone conversion, Tuesday's report contains all of UTC Monday's charges). Therefore, the report that appears on your dashboard on a weekday at 7:30 PM PDT will be the previous day's report.
Since settlement does not not occur on weekends, one report is generated on Monday evening containing your settlements for Friday, Saturday, and Sunday. Bank holidays are similar in that settlement does not occur on bank holidays.
For example: The report that appears on your dashboard on Wednesday, March 6th at 7:30 PM PDT will be the Tuesday, March 5th settlement report.
Weekly reports are delivered every Monday at 8:30 PM PDT (Merchants utilizing Secure File Transfer Protocol (SFTP) reports can expect these to generate at 8:45 PM PDT).
Each weekly settlement report includes charges from the previous week, Monday through Sunday.
For example: The report that appears on your dashboard on Monday, December 5th 2022 at 8:30 PM PDT will be the November 28th (Monday) to December 4rd (Sunday) settlement report.
Monthly reports are delivered on the first day of the month at 8:30 PM PDT (Merchants utilizing Secure File Transfer Protocol (SFTP) reports can expect these to generate at 8:45 PM PDT).
Each monthly settlement report includes charges from the previous month.
For example: The report that appears on your dashboard on December 1st (Thursday) 2022 at 8:30 PM PDT, will be the November 1st to November 31st settlement report.